Terms of Service
Quality
Ildi Busy Bee cakes are hand-made. Therefore, there may be slight natural variations in appearance or taste.
We reserve the right to replace unavailable components with those of equal or better quality.
At the time of collection you will be asked to check the appearance of the cake. Please take the time to inspect the order and contact us if there are any defects.
Consequential Costs
Ildi Busy Bee will make every effort to create the cake you want it in perfect condition
In the unlikely event that this does not occur, Ildi Busy Bee will take reasonable steps to rectify the situation and ensure you have a cake you are happy with.
However, Ildi Busy Bee does not accept any responsibility for consequential costs or emotional distress due to errors with products or collections
This does not affect your statutory rights.
Cancellations
Please note if you place an order for collection within 72hrs , you are ordering it in a non-cancellation period. Therefore, In the event of cancellations within 72hrs , Ildi Busy Bee reserves the right to retain the total value of the order to cover costs.
Customer Complaints
We work hard at Ildi Busy Bee to ensure your complete satisfaction with our products.
If you are not entirely satisfied with your purchase or your product collected , you should first speak to the manager, Ildiko Tudose
Alternatively, you can contact us via post, email or Contact Form.
Ildi Busy Bee
Tel: 07465215819
Email: ildiko@ildibusybee.com
36D , Victoria Road
Bletchley, Milton Keynes
MK2 2NQ